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💡 Booking Information & Support
Need help booking a tour or have questions? Our team is ready to help!
Please be aware: All reservations must be completed through our online booking system. While we're here to answer your questions, we can't accept bookings via messages. Spaces are limited and cannot be held before a deposit is paid.
⏰ Support Hours
Our support hours are from 9:00 am to 6:00 pm, Thailand time (GMT+7). We aim to reply to all messages within two hours during our business hours.📱 Telephone Support
We no longer offer telephone support for general inquiries or to persons without a confirmed reservation. We've made this change to better invest our time and resources into creating the highest quality tours. Please rest assured, we are ready to help. For assistance, please contact us via WhatsApp or email. Providing detailed information in your message will help us assist you more efficiently.Message Us
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Our Location
Cannot Book in Person
⚠ We kindly ask for your understanding as we do not sell tours in person. All tour reservations must be made through dedicated channels online. Our office is not open to the public without invitation, and last-minute reservations cannot always be accommodated. We thank you for your respect.Physical Address
Five Star Group Co., Ltd.125/39 หมู่ 7 เกาะ พีพี
ตำบลอ่าวนาง
อำเภอ เมือง
จังหวัด Krabi
81210 (Thailand)
Five Star Thailand is registered in Thailand, with a physical address on Koh Phi Phi Don Island. Many websites selling Phi Phi Island Tours are registered outside of Thailand or not at all. Our address and travel license (TAT) number can be verified with the Thailand Department of Tourism.
Thailand Travel and Tourism Licence No: [34/00224]Please respect us by understanding that our office is not open to the public without appointment. We do not sell any tickets or tours in person under any circumstance and we do not accept cash as a payment method.
