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Let's Get Ready to Visit The Phi Phi Islands!

We're excited to have you join us on your upcoming tour with Five Star Thailand! Here's some helpful information to ensure you have an amazing experience.
Out of Hours
  • Regular support is available between 9:00am - 6:00pm
  • If you require support outside of these hours please contact us using the direct Whatsapp number (660925550789) messages sent to this number will be sent to you tour guide who can provide you with basic information such as to provide assistance if you need help finding our driver.
Canceling on the Day
If you need to cancel your tour after 6:00 PM the day before, or on the tour date, we are unable to offer a refund. Please inform our drive or guide at the collection point.
Tour Routes and Islands
  • All of our tour routes are unique and planned daily by our tour guides.
  • The best route is created based on weather, sea conditions, and tide times.
  • We strive to avoid crowded areas as much as possible.
  • Guests can discuss their preferred destinations with their guide on the day of the tour.
  • We cannot guarantee visits to specific locations, as safety is always our priority.
  • We take your preferences into account to craft the best possible route for you. 💛
Tropical Weather
  • Tours run daily, even in wet or overcast conditions
  • Cancellations only occur if sea conditions are unsafe
  • Full refunds or rescheduling if a tour is cancelled due to unsafe weather
Swimming and Snorkeling
Snorkeling equipment, including mask and snorkel sets, is included in your tour. Guests may spend as much or as little time snorkeling as they prefer. Fins (flippers) are not provided aid protection of the coral.
National Park
Your tour visits areas within the to Mu Koh Phi Phi National Park. Entrance fees appl:
  • Adults: 400 Baht
  • Children: 200 Baht
Park entance fees ae payable diectly to the rangers during the tour. Please bring cash for these fees, since credit cad payments are not accepted.
Things to Bring
  • ✅ Small day pack with essentials
  • ✅ Beach towels
  • ✅ Sun protection (hat, sunscreen)
  • ✅ Swimwear and dry clothes
  • ❌ No need to bring pysical passport.
  • ❌ Don't bring large luggage like suitcase.
Food and Drinks
  • Fresh fruits and drinking water provided
  • Lunch incuded at beachside restauant
  • Guest ae welcome to bring thier own snacks and drinks
Cheers!
  • You're welcome to bring your own alcoholic drinks
  • Ice-chillers available on our boats
  • Drinks can be purchased separately at the lunch restaurant
Life Jackets
Your safety is our top priority. All our boats are equipped with life jackets for your peace of mind.
Showing Appreciation
Tipping in Thailand is not practiced in everyday life. However, in certain regions of the country that emphasize hospitality, tipping is more customary. While it is not obligatory to leave a tip, should you choose to do so, an amount of approximately 1000 Baht is considered respectable.
Bringing a Drone?
Guests are welcome to bring drones, we will assume that all necessary permissions for legal operation in Thailand have been secured. In certain National Park areas, flying without prior authorization is prohibited. Our guides are available to offer guidance on safe flight areas; however, the drone owner assumes full liability.